Manager, IT Engineering

About American Airlines: To Care for People on Life's Journey. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At Americans Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: Americans Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve Americans customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. Manager, IT Engineering INTRO Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and youll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, youll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard WHY YOULL LOVE THIS JOB: As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. WHAT YOULL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Exhibits strong business and leadership skills, deep technology perspective to guide solutions, and strong communication skills to coordinate with Engineers to ensure they understand business needs and objectives, as well as technical requirements of products Collaborates with Business and IT leadership to execute and communicate organizations technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders Creates environment for delivery teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly Removes roadblocks, cultivates relationships, and effectively communicates across IT and at various levels of leadership Removes squad impediments and emphasizes cross-functional collaboration between roles Provide input on technology decisions, people management, and product features across all stages of product lifecycle Establish open lines of communication between engineering squads and IT leadership, and support clear adherence to business requirements Facilitate and monitor clear Engineer check-ins, sprint deliverables, and open communication toward squads and stakeholders Drives forward increased technical upskilling across organization with education, programs, and metrics Manage Engineer staffing strategy to ensure alignment to Scrum and Agile principles and work closely with Scrum Lead Promote use of industry leading technology trends and continuously assess AA IT needs and areas for improvement Manages and leads adoption and migration of new and emerging technologies Leads, develops, and mentors a high performing engineering team of individuals with a diverse range of technical skills and experiences Exhibits a desire for continuous learning and sharing of new knowledge within the organization Responsible for the hiring and managing of squad members, including staffing and performance reviews Responsible for budget management and forecasting Manages production issues and off-hours support, communication, and coordination, as needed Works extended hours occasionally, based on the needs of the project and the operation ALL YOULL NEED FOR SUCCESS Minimum Qualifications Education & Prior Job Experience: Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training 9 years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies Preferred Qualifications Education & Prior Job Experience: Airline industry experience, including engineering / business processes and supporting technology Skills, Licenses, and Certifications: Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction Strong technical leadership, and extensive experience in Agile methodology-style leadership environment Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology Proven ability to handle multiple products / work streams and demands efficiently Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon Basic financial skills LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employees physical ability to safely and/or successfully perform the positions essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employees obvious or known condition. Then, if necessary, HR would request medical documentation from the team members treating physician or others to confirm the employees ability to perform those essential job functions safely and successfully. FEEL FREE TO BE YOURSELF AT AMERICAN: Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? Feel free to be yourself at American.? COMPETENCIES: Caring Collaboration Development Future Results

Location: hyderabad, IN

Posted Date: 4/26/2025