Visitor Experience Assistant - STR07761

Job Description Click here to apply An exciting opportunity has opened to join the team at The National Wallace Monument as a Visitor Experience Assistant. The successful candidate will be a highly motivated individual, who is committed to delivering a first class customer experience to every visitor at the attraction. The post is a customer focused role and the holder will be expected to have a good level of background knowledge about the attraction, the surrounding area, as well as Stirling’s wider tourism offering. They will also be required to assess individual visitor needs, up sell products and ensure that each customer receives the highest level of customer service at all times. The successful candidate will need to ensure that all policies and procedures are adhered to, and that the attraction and grounds are being consistently maintained to the highest possible standard. The working hours are subject to change based on business needs and may increase accordingly. The role operates across a seven-day schedule, and availability for weekend work is essential. The contract type is temporary until 30th November with the potential of extension. If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race. Job Description Additional Salary Information Stirling Information The Benefits 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Biennial incremental progression until top of your payscale is reached Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/ Up to 6 months full sick pay and 6 months half pay dependent on length of service Carers Leave Up to 4 weeks paid Paternity Leave Access to Health & Wellbeing support Ongoing opportunities for Learning & Development Cycle to Work Scheme Lift share Scheme Car Lease Scheme Technology Benefit Scheme Requirements

Location: Causewayhead, GB

Posted Date: 4/20/2025