Business Analyst Investigator Portal (AI)

Business Analyst Investigator Portal (AI) Miejsce pracy: Kraków Technologies we use Operating system Windows About the project The Financial Crime (FC) Function is a Second line of defence (LOD) function that includes "Risk Stewards" who are independent of the commercial risk-taking activities undertaken by the Group’s businesses (also referred to as “the First LOD" or “FLOD"). The FC Function also operates a set of critical controls on behalf of the Group’s businesses (FLOD) by harnessing intelligence, analytics, technology, detection and investigation. The Risk Stewards are responsible for reviewing and challenging all the activities of the the First LOD to ensure that, as “Risk Owners", they effectively manage the FC risk inherent in, or arising from, the conduct of their activities and for which they are responsible. FC risk is a non-financial risk that includes fraud, money laundering, bribery and corruption, sanctions violations, terrorist financing, proliferation financing, export control violations and tax evasion. The FC function operates in accordance with HSBC Group’s Risk Management Framework (RMF). The Investigator Portal Business Analyst will enable effective and efficient operations as part of the Investigations sub value stream through the design, development, and operation of an industry-leading set of tools. The role is a key architecture and capability building role with a broad remit and responsibilities including, but not limited to. Your responsibilities Maximising the effectiveness of investigators through implementing innovative AI capabilties within the FC Investigation process that provides both data summarisation and insights to enhance our ability to determine Financial crime risk whilst reducing manually intensive activities. Supporting the definition and management of the roadmap for the delivery and integration of AI capabilities that will continue to evolve and expand across the FC Investigative landscape. Assist with ensuring business and technology system processes are consistent and fit for purpose when considering the application and use of the Investigator Portal. Supporting the professional delivery of technology investment to enhance the efficiency, effectiveness, security and cost-profile of investigation. Understand and work in conjunction with the wider investigations toolset, as well as detection, ensuring capabilities are complementary and integrate as required. Fostering healthy relationships and interacting effectively with Detection, Digitial Enablement, Digital Business Services (DBS), Information Technology (IT), technology firms, security and regulatory agencies, and financial intelligence units as appropriate. Actively shaping the future regulatory landscape through appropriate information sharing, furtherance of public-private partnerships, and training initiatives across different jurisdictions. Ensure appropriate timely and relevant risk information is provided to appropriate governance fora. Manage the sharing of information and creation of feedback loops across the firm to continuously adapt and improve our FC controls and support the business in their first line responsibilities. Lead on the coordination of responses to critical incidents as appropriate. Actively participate in and encourage an engaged, high performing team by demonstrating inclusive leadership practices, delivering an enhanced employee experience for all employee journeys and proactively building the capability of own team and others. Our requirements Proven track record as an outstanding analyst, consultant and/or project manager. A sound understanding of business architecture basics, such as capability and process mapping. Proven experienece in supporting the definition of strategies, product roadmaps and managing their subsequent implementation. Excellent knowledge of the FinCrime domain, as well as a understanding of Invesitgations processes. Ability to support the definition of technology change based on a defined business outcome and ability to support prioritisation of investment decisions internal to the case management domain. Extensive experience gathering requirements and conducting design activity, with a mix of business and technology focused projects. Effective communication, inter-personal and negotiating skills, excellent decision making and problem solving ability. Proven ability to work with senior stakeholders and business sponsors with excelent communication and influencing skills, with experience of dealing with senior management at all levels including the capacity to articulate the case for risk management in the language of business. What we offer Competitive salary Annual performance-based bonus Additional bonuses for recognition awards Multisport card Private medical care Life insurance One-time reimbursement of home office set-up (up to 800 PLN) Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Flexible working hours Free parking Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities flexible working time integration events corporate sports team doctor’s duty hours in the office retirement pension plan corporate library no dress code coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave In-office gym Recruitment stages Online assessment Phone interview Job interview Welcome to HSBC HSBC Service Delivery (Polska) Sp. z o.o. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories. HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year. Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Thank you for interest in HSBCBefore you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates onlyIn case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitmenthsbc.com.

Location: Kraków, PL

Posted Date: 4/18/2025