IT Services Analyst

IT Services Analyst Miejsce pracy: Warszawa Technologies we use Operating system Windows Linux About the project As a IT Services Analyst you will be required to understand and prioritize business needs, analyze systems and processes and advice on best practices. You will also identify, design, and implement trends to improve current solutions and overall IT efficiency for both internal and external stakeholders. You will be forward-thinking with good analytical and problem-solving skills. Your responsibilities Designing, configuration and testing structure and operational models for existing and new customers Developing, implementing, and maintaining business rules Assisting with installation and configuration ATM’s and other self-service checkout devices into our internal monitoring systems Implementation and transition of new service solutions in an efficient and effective manner with the emphasis on service excellence and successful first-time delivery Continuously monitor the performance of those systems, devices and services Continuously improve system and process capabilities across the business Assisting with deployment of small/mid-scale applications and architecture projects International cooperation with operation teams and solution architects Document new solutions and processes Our requirements Professional experience with Microsoft Windows and Linux related technologies (operating system and application level) Ability to analyze backend services and use commands Experience with monitoring tools ITIL knowledge Ability to communicate in English on fluent level- at least B2 What we offer Contract of employment Training from the first day of work Hybrid model work Insight and Knowledge of cutting-edge technologies Various options for personal development (career paths, internal recruitment, training, assisting ad hoc projects etc.) Possibility to use foreign languages daily Teamworking and supportive atmosphere Life insurance, private medical care, Multisport card 26 days of holiday regardless of seniority Benefits sharing the costs of sports activities private medical care life insurance remote work opportunities Diebold Nixdorf Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Location: Warszawa, PL

Posted Date: 4/15/2025