DACHSER & FERCAM Italia

Customer Service Specialist

Job Location

provincia-di-milano, Italy

Job Description

Entra a far parte di DACHSER & FERCAM Italia – Dove competenze, innovazione e visione internazionale si incontrano. DACHSER & FERCAM Italia è una Joint Venture nata nel 2023 dall’unione strategica tra due realtà leader nel settore della logistica: DACHSER e FERCAM. Una collaborazione solida, costruita su oltre 20 anni di partnership, che oggi dà vita a un progetto ambizioso per rafforzare e innovare i servizi di groupage e logistica in Italia e in Europa. For our Distribution International Department at our Milano Rho Branch we are currently looking for a Customer Service Specialist - Distribution International KEY RESPONSIBILITIES Resolve customer issues and complaints efficiently while ensuring customer satisfaction. Collaborate with other departments to address customer needs and improve processes. Coordinate tasks with the logistics team to track shipments and resolve any delivery issues that may arise. BASIC REQUIREMENTS High school diploma or equivalent. Proficiency in Microsoft Office. Proficiency in both spoken and written English. SOFT SKILLS Reliability. Team working. Negotiating. Customer Orientation. Problem Solving. WHAT WE OFFER Professional career in a fast-growing international company. Continuous training thanks to the extensive catalogue of courses for technical and soft skills. Free access to numerous agreements to purchase products, services, and trips at very competitive prices. Free expert support for your income tax declarations. Up to 50% reimbursement of any expenses related to your personal sports activities (e.g. gym). Access to Sanilog, a complimentary health insurance fund for employees in the logistics and delivery sectors. This announcement is open to all genders in compliance with laws 903/77 and 125/91 and to individuals of all ages and nationalities, in accordance with legislative decrees 215/03 and 216/03. COSA SIGNIFICA LAVORARE CON NOI? Significa contribuire a un modello logistico d’eccellenza, fondato su valori condivisi come fiducia, precisione operativa e sviluppo sostenibile. Entra in un contesto dinamico e internazionale, dove esperienza e know-how si uniscono per creare nuove opportunità di crescita professionale e personale. J-18808-Ljbffr

Location: provincia-di-milano, IT

Posted Date: 4/12/2025
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DACHSER & FERCAM Italia

Posted

April 12, 2025
UID: 5130543878

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