Senior Associate – HR Operations Content

Team Overview: Team of 2 regular employees and 1 contingent worker (CW), all based in Manila Hiring Manager (HM) based in London Focus on content and communications support in HR Operations, system and product management, releasing new features Key Responsibilities: Update knowledge articles on MyHR Organize and maintain the internal library Write process documents and create process maps Create videos and engagement content for product management Prepare updates for MyHR GPT and Workday Promote system adoption Translate content into Brazilian Portuguese, French, Spanish, English, and Japanese using AI tools and human reviewers Work with a ticketing system to manage feedback on content tasks Role Highlights: Broad exposure to content writing, process writing/mapping, and communication Collaboration with global teams Ideal for young professionals seeking diverse experience Requirements: 3 years of relevant experience Fluency in Polish and English Technical writing skills (clear and straightforward articles) Experience with HR processes and process mapping Familiarity with ticketing systems (e.g., ServiceNow) and HRCM systems (e.g., Workday) Strong communication skills Collaborative and confident in meetings Top Skills: Communication Process Mapping Ticketing System Interview Process: 1st Round: 30-minute general interview with the Hiring Manager 2nd Round: 1-hour panel interview including a craft demo to assess writing skills Offer: 100% remote or hybrid work in Warsaw (Candidates must be based in Poland) B2B contract via Experis or Contract of Employment via Experis MultiSport Plus Group insurance Medicover Premium e-learning platform

Location: Warszawa, PL

Posted Date: 4/8/2025