Command Center Engineer L1 GCC Onshore – B2B | Hybrid | Warsaw

Dear Consultant, We are looking for a Command Center Engineer to join our multinational cleints team in Warsaw. You will be responsible for 24/7 system monitoring, incident management, and technical escalations to ensure smooth IT operations with minimal downtime. Send CV to (marcillina.tietjendcvtechnologies.co.uk) if you are interested Key Responsibilities Monitor IT infrastructure using tools like BBPM, SolarWinds, Splunk, and Prometheus . Detect and respond to system issues, ensuring fast incident resolution. Escalate critical issues to the right teams and assist in root cause analysis (RCA). Generate reports on system performance, incidents, and SLA compliance. Maintain SOPs, troubleshooting guides, and a knowledge base. Support network, cloud (AWS, Azure, Google Cloud), and database teams. Ensure compliance with security policies and assist in incident investigations. Requirements B-Tech degree or equivalent in a relevant field. Familiarity with monitoring tools, ITIL practices, and incident management . Basic scripting knowledge (Python, PowerShell) is a plus. Strong problem-solving skills and ability to work in a fast-paced environment. What We Offer B2B contract with competitive rates. Hybrid work model (Warsaw-based). Exposure to enterprise IT environments and career growth opportunities.

Location: Warszawa, PL

Posted Date: 4/8/2025