Amgen - Senior Manager - Information Systems - Network Operations

Join Amgens Mission of Serving Patients At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager - Information Systems - Network Operations What you will do : Lets do this. Lets change the world. In this vital role you will responsible for leading and overseeing the day-to-day operations of the organization's global network infrastructure. This position ensures high availability, performance, and security by managing a team of network engineers, developing operational strategies, and implementing continuous improvement initiatives while maintaining alignment with business objectives in a sophisticated and constantly evolving technology landscape. The ideal candidate will have a consistent record of leadership in Network Infrastructure Operations and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a good background in Core Networking Skills (LAN/WAN/Data Center/ Load balancers) and service delivery and operations, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, develop a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an onsite role based in Hyderabad. Roles & Responsibilities : - Lead and develop a successful team of infrastructure engineers through recruitment, performance management, and career development - Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams. - Lead a team of Network administrators, providing guidance and mentorship. - Responsible for the 24x7x365 operations aspects of Network Infrastructure service delivery at all Amgen locations. - Optimize resource allocation and shift coverage for 24/7 operations - Producing regular and accurate service management reports and dashboards for the leadership team. - Lead internal customer relationships with leaders across the technology organization. - Lead incident response and problem management for critical network issues - Oversee implementation and maintenance of network security policies and procedures - Ensure network compliance with regulatory requirements - Manage vendor relationships and service contracts - Generate regular reports on network performance, availability, and incident analysis - Drive continuous improvement initiatives in network operations - Partner with business collaborators to understand and support organizational needs What we expect of you : We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications : - Masters degree and 8 to 10 years of experience in Network Operations, with at least 3 years in management OR - Bachelors degree and 10 to 14 years of experience in Network Operations, with at least 4 years in management OR - Diploma and 14 to 18 years of experience in Network Operations, with at least 5 years in management - Deep understanding of network protocols, security concepts, and data center networking technologies - Knowledge of network monitoring and management systems - Experience with service level management and operational metrics - Solid background in network operations strategy and planning - Exceptional collaboration, communication and social skills to effectively manage collaborator relationships and build new Qualifications : - Experience in a leadership role within a pharmaceutical or technology organization - Knowledge of network automation tools and practices - DevOps, S/W development and scripting - Experience with Software-Defined Networking (SD-WAN) - Familiarity with network orchestration platforms - Good knowledge of industry tools Professional Certifications : - Management certifications (PMP, ITIL) (preferred) - Network certifications (CCNA, CCNP) for technical credibility (preferred) Soft Skills : - Excellent leadership and team management skills. - Strong transformation and organizational change experience. - Exceptional collaboration and communication skills. - High degree of initiative and self-motivation. - Ability to prioritize successfully. - Strong presentation and public speaking skills. - Ability to work effectively with global, virtual teams - Change & Crisis management expertise Shift Information : This position is an onsite role and may require working during later hours to align with business hours. Candidates must be willing and able to work outside of standard hours as required to meet business needs. What you can expect of us : As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well. (ref:hirist.tech)

Location: hyderabad, IN

Posted Date: 3/26/2025