Innova - Negotiator & Customer Success (Fiber Deployment Project)

Our client, operating in the telecommunications industry, is shaping the future of connectivity by ensuring all buildings in fiber zones are fully equipped with fiber optic technology - the technology of the future To make this happen, they work closely with building managers and syndics, who play a key role in authorizing indoor cabling. To strengthen these relationships and accelerate fiber adoption in Brussels, they are looking for a Fiber Deployment Negotiator & Customer Success Specialist to engage with stakeholders, overcome challenges, and ensure a seamless fiber experience. your role Engage with key stakeholders (syndics, property owners, real estate companies) to facilitate fiber deployment Organize local events & workshops to explain the fiber optic network approach Build strong partnerships to support Fiber-to-the-Home (FTTH) deployment Negotiate framework agreements with syndics and housing companies Support construction partners to ensure syndic negotiations align with agreements Guide trustees & co-owners through the fiber process, ensuring an optimal customer experience Follow up on projects with regional teams to guarantee quality & timely delivery your profile Experience in a customer care or relationship management role Excellent negotiation & communication skills - determined, creative, and decisive Strong problem-solving mindset and ability to bring people together Interest in fiber optic technology, construction, and innovation Knowledge of professional & consumer markets Bilingual (FR/NL) - a must Familiarity with the fiduciary world is a plus Good knowledge of Office applications why join? Be part of a cutting-edge fiber optic revolution Work in a dynamic, collaborative, and innovative environment Have a direct impact on digital transformation in Brussels Ready to be part of the future? Join today Apply now or share with your network

Location: brussel, BE

Posted Date: 3/12/2025