Asset Control Coordinator

Position Purpose This position implements the Asset Management strategy with the objective to maximize asset productivity, asset recovery, and deliver CHEP’s value proposition to distributor customers on a cost-effective basis. Working within a defined territory managing distributor customer accounts, this position controls and recovers CHEP equipment from key NCD’s, PD’s, CD’s and other non-CHEP locations. This position provides leadership on Asset Recovery initiatives and interfaces cross-functionally to ensure best practices are being followed. Major/Key Accountabilities Manages existing and new account setup for Tier 3 and 4 accounts. Improves asset productivity within a territory as measured by Cycle Time, FTR% and Closing Balance. Educates existing and new accounts on CHEP program value and CHEP pallet control, including training on myCHEP transaction reporting where necessary. Supporting Global Stock Audit Policy for Emitter and Distributor stocks and driving processes improvement solutions and controls to eliminate stock variances. Negotiates compensation for lost assets (LEN). Implements and enforces proper controls and recovery procedures. Maintains accurate and up to date account information and key contact information in Siebel including activity reporting. Escalates poor performing NCD concerns at the location and with their immediate Manager Qualifications University / College graduate preferably in Business or Logistics Experience 2 years Customer Service and/or Logistics experience Skills and Knowledge Structured, disciplined, comfortable with detail and process. Works well under pressure with multiple duties/deadlines, excellent time/task mgt. Strong interpersonal and influencing skills. Strong / confident to manage challenging underperforming accounts. Languages Essential - English Desirable - French Position Purpose: Gère la configuration des comptes existants et nouveaux pour les comptes de niveau 3 et 4. Améliore la productivité des actifs dans un territoire mesurée par le temps de cycle, le% FTR et le solde de clôture. Former les comptes existants et nouveaux sur la valeur du programme CHEP et le contrôle des palettes CHEP, y compris la formation sur la déclaration des transactions myCHEP au besoin. Soutenir la politique mondiale d'audit des stocks des émetteurs et des distributeurs et mettre en place des solutions et des contrôles d'amélioration des processus pour éliminer les écarts de stock. Négocie l'indemnisation pour les pertes d'avoirs. Mettre en œuvre et appliquer les contrôles et les procédures de rétablissement appropriés. Conserve des renseignements précis et à jour sur les comptes et les coordonnées clés dans Siebel, y compris les rapports d'activité. Faire remonter les préoccupations relatives aux MNT de mauvais rendement à l'endroit et auprès de son gestionnaire immédiat Qualifications requises Diplômé universitaire / collégial de préférence en commerce ou en logistique Expérience 2 ans d'expérience en service à la clientèle et/ou en logistique Compétences et connaissances Structuré, discipliné, à l'aise avec les détails et les processus. Travaille bien sous pression avec plusieurs tâches/délais, excellent temps / gestion des tâches. Solides compétences interpersonnelles et d'influence. Solide / confiant pour gérer des comptes sous-performants difficiles. Langues Essentiel - Anglais Souhaitable - Français Base pay starting at $70,000.00 CAD/annually Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy. Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.

Location: Canada, CA

Posted Date: 3/10/2025