O2C Service Delivery Manager

O2C Service Delivery Manager Miejsce pracy: Wrocław Your responsibilities Constantly strives for gains in global O2C process consistency, standardization and effectiveness by process revision, trainings and execution, Proactively seeking best system solutions in O2C area for AmRest Group, Active participation in the implementation of SAP S/4HANA in O2C area Collaborating closely with local teams who manage local accounting transactions, controls and reporting, Identifying "non-negotiable" local process and system requirements, Designing processes and systems changes, and testing them, Implementing processes and system changes in AmRest markets, Leading and coordinating the process of detailed analysis of complex business process requirements (with local Finance Teams), Deep understanding of O2C processes at transaction levels across markets, Promoting continuous improvement mindset and drive cost efficiency. Our requirements O2C Expertise: About 7 years of experience in international roles, specializing in management, audit consulting, and process improvement within the O2C system domain, Educational Background: Holds a degree in finance or a related field, Global Services Acumen: Practical experience in global services, including a comprehensive understanding of roles and responsibilities, Experience in the sector: Experience in hospitality or retail business will be an advantage, System experience: Practical experience in SAP, especially in SAP S/4HANA implementation will be an advantage, Process Management Proficiency: Skilled in process mapping, analysis, and improvement methodologies such as Six Sigma and Lean, Transformation experience within Finance and Accounting including change management, systems and controls, Fluent in English: strong verbal and written communication skills, Open mind and agile attitude, Advanced Excel Proficiency: Skilled in multi-data analysis. What we offer Professional development in a global organization, Stability: a contract of employment ensuring security and certainty, Annual Bonus: earn up to 20% of your annual gross salary as a token of appreciation for your contribution, Personalized Benefits Package: enjoy discounts at our coffee stores and restaurants, private medical care, a Multisport card, and many other benefits tailored to you. Benefits sharing the costs of sports activities private medical care life insurance flexible working time corporate products and services at discounted prices integration events corporate library no dress code coffee / tea parking space for employees employee referral program charity initiatives Recruitment stages CV Analysis Phone Interview Meeting Decision Stage 1: Send us your CV in response to the selected job offer. At this stage, the Recruitment Team will review your CV in relation to the requirements of the specific position. Step 2: If your application is accepted, we will contact you to discuss your experience, motivation, skills and expectations regarding the job. We will then provide you with further information about the next steps. In some cases, you may receive tasks to complete before meeting with the potential future manager. Step 3: Now you have a meeting with the potential future manager. During the meeting, you will learn about the job details and development prospects, while we get to know you better and assess if we are a good fit for each other. The meeting typically lasts 1 hour. Stage 4: We reach out to all individuals who participated in the recruitment process with feedback related to each stage. If you successfully complete all stages, we will extend a job offer and invite you to collaborate with AMREST. We’ve established a Global Accounting Center of Excellence focused on process standardization, efficiency, and systems enhancements. As a Global Delivery Manager, you would support GPO, from designing processes or system changes, to driving implementation as well as monitoring results to making adjustment and continuous improvements in your area. AmRest Sp. z o.o. AmRest, a multi-brand restaurant operator with a strong presence in Europe and China, invites you to be part of our team. Since 1993, we have been developing a portfolio of excellent brands, including KFC, Pizza Hut, Burger King, Starbucks, La Tagliatella, and Sushi Shop.

Location: Wrocław, PL

Posted Date: 3/5/2025