Administrative Specialist

Key Responsibilities: Manage and oversee our facilities and operations partner to ensure safe, smooth, and uninterrupted day-to-day operations at the DTH including workspace, building functions, office paraphernalia, physical security, transportation, business travel and cafeteria. Oversee and manage the technology elements of the facilities viz. physical security, CCTV, access control, HVAC setup of datacenter, office safety etc. including dissemination of policies, records management, compliance, and information security. End to end management of overseas and domestic travel planning and execution for Delta employees including coordination with internal stakeholders and managing the travel services partner. Work with local vendors including hotels, events vendors, transportation agencies, facilities vendors etc. Coordinate and manage operational logistics during leadership visits to ensure a seamless experience for the travelers. Lead day-to-day occupancy planning activities and space allocations in support of tactical business unit need requirements. Managing transport operations, ability to make the transport function efficient observing industry benchmark. Report important functional metrics related to transport operations Liaising with various stakeholders such as HR operations, Finance Operations, Employee Engagement teams to ensure optimal service delivery. Conducting weekly sessions on new hire onboarding & ensuring that the end users are well equipped for a productive day at the office premises. Supporting engagement events and hiring drives by working with vendors, configuring the office, or working with hotels and other events vendors. Ensuring that the office is maintained optimally and is compliant with Deltas workspace standards in terms of cleanliness, safety, amenities, protocols, security etc. Developing and implementing security policies, protocols and procedures including management of office security including installed hardware and security personnel. Properly engage with local leadership and immediately escalate and respond to concerns. Manage and develop relationships with key business unit stakeholders and contacts Investigate and resolve issues/incidents related to office maintenance, facilities, logistics and administration. Developing an emergency and crisis management plan and oversee the implementation in case of need. Report creation for facilities related matters. Manage Employee Car Lease Program What you need to succeed (minimum qualifications) : Formal qualification and degree in hotel management, hospitality sector, property and/or facilities management 6 years of experience in end-to-end Facility Management including knowledge on managing an outsourced facility contract. Reviewing the monthly performance of vendors to improve service quality Possess relevant experience with employee transportation and cafeteria management Experience with process improvement and implementation Clear and proper communications and understanding escalation processes are critical. Strong service mentality, with a commitment to enabling and enhancing employee productivity and satisfaction Experience working with internal clients and stakeholders at various levels of the organization with an ability to communicate clearly and develop relationships with business partners Ability to function as a team player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality Demonstrate excellent communication skills including strong slide writing skills and ability to communicate with diverse groups. Comfortable with multi-tasking and prioritizing within a fast-paced, demanding environment. Ability to adhere to the highest professional standards, seek coaching and stand firm on decisions. Strong integrity, maturity, and fairness in dealing with people and confidential information. Proficient in PC skills including outlook, excel, word, PowerPoint, etc. ID: DELPG001

Location: bangalore, IN

Posted Date: 3/5/2025