Business Support Officer

Business Support Officer needed for the Housing and Maintenance team within a Housing Association. Ideally you will have a strong knowledge of Housing and have worked in a simillar role before. The role will include: Maning incoming calls from residents regarding Maintenance, Compliance, ASB, tenancy matters and any other housing related matters Logging repairs and resident conversations on the CRM system Following up with contractors on jobs completed, outstanding and update the resident as required and support with ‘no access’ issues. Liaising with other departments and booking appointments where necessary Set up direct debits for resident’s accounts and action as part of the rent increase process and issuing quarterly statements. Taking minutes for Contractor meetings Monitor job completions Immediate start is available, so please do not hesitate to reach out for further information. Or apply now to be considered for an interview

Location: Northfleet, GB

Posted Date: 2/28/2025