IT Support Officer

Key Responsibilities: Provide first and second-line support via phone, email, or in-person. Troubleshoot hardware, software, and network issues. Install, configure, and maintain IT systems and equipment . Monitor IT infrastructure for performance issues and security risks . Maintain IT inventory records and manage hardware/software upgrades. Ensure security compliance and assist with IT audits. Collaborate with teams and vendors on IT projects. Key Skills and Qualifications: Degree/Diploma in IT, Computer Science, or related field (preferred). Certifications (CompTIA A, ITIL, Microsoft) are a plus. 1-2 years experience in IT support. Proficiency in Windows, networking (TCP/IP, DNS, DHCP, VPNs), and cloud tech (Office 365, Google Workspace) . Strong problem-solving, communication, and organizational skills . Ability to work independently and in a team .

Location: Cape Town Region, ZA

Posted Date: 2/28/2025