Customer Support Agent Intern

Dive into the world of customer support and technical excellence with the START Internship Program as a Support Agent Intern . Build your skills while helping customers optimize their Field Service Management experience. What you'll do Provide first-level support to customers and partners, ensuring a seamless experience Document and manage detailed logs of issues and resolutions Conduct quality assurance and testing activities What you'll need Detection and quick fix of technical issues Computer systems, mobile devices, and other tech products Basic SQL knowledge and understanding of complex relational databases Strong interpersonal and analytical skills Customer-oriented approach to build trust and provide assistance Fluent English (B2 level) and Italian (Native or B2) is core. What we offer 6-month paid internship (800 euros monthly meal vouchers) Access to top-tier e-learning platforms and professional training A stimulating, innovative, and global workplace An opportunity to find full-time employment with OverIT after the 6 months internship At OverIT, we believe in empowering young talents to innovate and grow. As a Customer Support Agent Intern, you will be immersed in a collaborative environment, learning from experts while contributing to impactful projects shaping the future of Field Service Management. Seniority level Internship Employment type Internship Job function Customer Service Industries IT Services and IT Consulting J-18808-Ljbffr

Location: friuli-venezia-giulia, IT

Posted Date: 2/28/2025