IT Support Analyst

Chroma are currently recruiting for an IT Support Analyst to join a technologically innovative and growing financial services company based in Chester. Offering up to £30K per annum this is an excellent opportunity for an enthusiastic individual, with a can-do attitude, to join their forward-thinking and innovative IT department. Benefits of the role include on-site gym and personal trainer, hands-on training, life insurance, pension scheme, share options, and more The company themselves are a rapidly growing niche financial services with a focus on tech inspired solutions for their clients. Their goal is to provide a customer-focused service and continue to grow and develop their services to better serve the community. As an IT Support Analyst , you will be responsible for a wide range of day-to-day tasks including updating the Service Desk to log detailed records of incidents, service requests, and issues. You will manage support calls, ensuring all data is accurate and up to date to meet service level agreements. You will also be responsible for prioritizing issues on a case-by-case basis, creating and maintaining process documentation, and providing general hardware support. Essential Skills/Experience: Minimum 2 years experience in a similar role ITIL experience Hardware Fixes & Builds O365 Support Experience Excellent understanding of Windows 10 If you are interested in this position, please apply, or get in touch with Anna via 07305019879 or email ADZN1_UKTJ

Location: Handbridge, GB

Posted Date: 2/24/2025