Wholesale Customer Service Administrator (FTC)

Job Advert: Wholesale Customer Service Administrator (FTC) Location: Nottingham (Hybrid) Salary: £24,000 per annum Contract: Fixed Term Contract until January 2026 Are you passionate about delivering exceptional customer service in a fast-paced and dynamic environment? We’re looking for a proactive and dedicated Wholesale Customer Service Administrator to join our team. This is a fantastic opportunity to play an important role in supporting a group of customers through the efficient management of orders, deliveries, returns, and debit notes. As our CSR, you will: Manage order processing and ensure timely deliveries. Handle returns and reconcile customer debit notes. Communicate effectively with customers, maintaining clear and concise correspondence in line with policies and procedures outlined in our Customer Service manual. Work closely with internal teams to ensure customer satisfaction and service excellence. What we’re looking for: Proven experience in customer service. Experience within the wholesale or related industry is highly advantageous. SAP experience is very desirable. Excellent organisational skills, with a methodical, accurate approach. Strong analytical skills and attention to detail. Proficiency in Microsoft Office (with intermediate Excel skills being an advantage). Outstanding verbal and written communication skills. A customer-oriented mindset and ability to solve problems efficiently. Ability to thrive in a fast-paced, team-oriented environment. If you're ready to bring your skills and passion to a growing company, we’d love to hear from you

Location: Nottingham, GB

Posted Date: 2/24/2025