Customer Service Operator

Customer Service Operator page is loaded Customer Service Operator Apply locations IT - Fiesso Umbertiano time type Full time posted on Posted 2 Days Ago job requisition id R-50068 Aliaxis is one of the world's leading providers of advanced plastic piping systems, valves and fittings. We are present all over the world in more than 40 countries and more than 15.000 people, with 100 production and distribution units. Our mission is to shape a better tomorrow by connecting people with water and energy. In Italy we are present with more than 700 people and 5 production sites. With our main local brands FIP, REDI, ASTORE, ISEA and LARETER, we make products for the building, infrastructure, industry, and agriculture sectors. We are looking for a Customer Service Operator for our plant in Fiesso Umbertiano (RO) , for an initial period of 6 months . The resource will report to the Italian Customer Service Coordinator and will collaborate with the local customer service team. This figure will be in charge of managing sales orders and claims, from receipt to active invoicing. Requirements: Experience in the role of Customer Service Operator (Italy and Export). Excellent level of communication with Customers and the Sales Network. Coming from a structured company: relations with Supply Chain, Logistics, Finance. Excellent knowledge of the Office package, in particular Excel. Good knowledge of the English language. Ability to solve problems independently. Proactivity, organisational skills, flexibility and resilience. Ability to work in a team in a dynamic and constantly evolving environment. The knowledge of ACGWeb is a plus. The knowledge of ATP is a plus. Main activities: Sales order management. Claims management. Active invoicing. About us Our purpose is to provide solutions to global water challenges and accelerate the transition to clean energy. As a world leader in solutions, we build healthier and more sustainable cities, with smarter and more efficient agriculture and infrastructure, improving the quality of life around the world. EMEA (Europe, Middle East and Africa) is the second largest division within Aliaxis based on revenue and size. We are a customer focused, innovative provider of safe and sustainable solutions for our customers’ needs in building, infrastructure, and industry segments. Our manufacturing, supply-chain and distribution centers reach across Europe, they also provide services and support to the Middle East and Africa to fulfill customer expectations. Aliaxis EMEA is the company behind the iconic and trusted brands such as Nicoll, Jimten, Friatec and FIP, as well as many others. J-18808-Ljbffr

Location: fiesso-umbertiano, IT

Posted Date: 2/23/2025