Service Manager

Service Manager Up to £40,785.98 per year Birmingham Permanent,Full Time Our client is on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, they prioritise tenant safety, sustainability, and smart property investment. In their Service Manager role, youll be leading our Birmingham Floating Support service, ensuring colleagues are delivering the highest standard of support to their customers. Birmingham Floating Support service works with customers aged 18, with learning disabilities and/or mental health needs. Further key responsibilities are listed below: Location: Birmingham Salary:Up to £40,785.98 per year Contract:Permanent Your week: 37.5 hours p/week Snapshot of your role This is what your day will look like as their Service Manager: Ensure the service meets all contractual and regulatory requirements, meaning their service delivery is as strong as possible. Work with commissioners and other stakeholders to meet service and customer needs, whilst occasionally assisting with contract & service level negotiations and tenders. Help to manage new referrals, completing assessments to determine suitability alongside support and risk management planning. Provide robust leadership and supervisory management support to an established team. Your toolkit for success To thrive in their Service Manager role, youll need: A background in working within a housing related support setting. Previous experience in managing teams delivering floating support to customers with learning disabilities and mental health needs A background / experience in partnership working, including multi-agency meetings, Local Authorities and commissioning officers. Why join them? There are loads of things that make them a great place to be - every colleague has the chance to grow with them, make a real difference to their customers lives and ultimately be the most authentic version of themselves: Grow with them Your development matters to them. With tailored training programs, ongoing feedback, and career progression pathways, they support you to advance as far as you want to go. Make a real impact Their mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities they serve. Environmental and social impact Theyre dedicated to sustainability and social responsibility, taking real steps to protect their planet and foster inclusivity. Perks of working there 28 days annual leave plus bank holidays, with the ability to carry over allowance and purchase more (pro-rata based on contracted hours) Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary Paid professional subscription for membership fees relating to your role Employee Assistance Programme offering free wellbeing tools, free flu jabs and more Health cash plan giving cash back for everyday health checks such as optical and dental Cycle to Work and Electric Car Lease schemes High street, holiday and gym membership discounts Plus lots more once you join The important stuff Thjeyre dedicated to ensuring their recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates. They reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. They do not provide visa sponsorship; you must be eligible to work in the UK to join them. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Have any questions?Contact theRecruitment Teamand theyll be in touch to support you with any questions, queries or conundrums ADZN1_UKTJ

Location: Sparkhill, GB

Posted Date: 2/11/2025