Maintenance Coordinator

About us: We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow". Role summary: The primary focus of this role is to support the National Sales Manager with all Planned Preventative Maintenance (PPM) renewals, opportunities, and issues. This will in many instances translate to supporting the wider Service Management Team and working closely with the Business Development Managers, Regional Service Managers, and Operational teams. The following general duties will be expected from this role To carry out the Planned Preventative Maintenance (PPM) workflow and maximise the retention of new and existing contracts through effective management of PPM processes and procedures. Liaising with the in house delivery team to ensure PPM’s are delivered within SLA’s and identifying and escalating potential failures. The role requires a diverse range of duties to be undertaken aimed at furthering the performance of PPM activities and thereby delivering industry leading customer service. Along with a happy to help and positive attitude, strong administration skills, excellent organisational skills, excellent communication skills, time management, team work and welcomes new ideas with a positive mindset to change Skills/Experience: Previous scheduling experience within the same or similar field service sector High level of administration experience Personal attributes: self-motivated, driven, numerate, organised, punctual, assertive, professional, personable, numerate and resourceful. Excellent communication skills (both written and verbal). Analytical with excellent attention to detail. Excellent time management, multitasking skills and ability to meet deadlines set. Ability to work under pressure and use own initiative. Excellent business sense, commercial awareness and negotiation skills. Ability to work effectively both individually and as part of a team. Desirable skills SAP / CRM / Previous experience in a refrigeration / air conditioning / chiller sector IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint) In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year Flexible Working – we offer a range of flexible working options that include working from home or hybrid working Pension Life Assurance Group Income Protection Scheme Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi Access to Mitsubishi’s very own discount platform Colleague Referral Scheme Holiday Buy Long Service Awards Cycle to Work Scheme Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts) Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Location: Manchester, GB

Posted Date: 2/8/2025