IT Support Assistant

IT Support Assistant – Maidstone Up to £27,000 (DOE) | Leading Professional Services Firm Are you a tech-savvy individual with a passion for IT support? We’re recruiting for an IT Support Assistant to join a reputable professional services firm based in Maidstone. This is an excellent opportunity for someone looking to develop their IT skills in a supportive and dynamic environment. What you’ll do: Provide 1st line support to staff across all offices, resolving hardware and software issues. Assist with the day-to-day maintenance of IT systems, including virtual servers, networking, and devices. Monitor and support email systems and ensure IT best practices are adhered to. Maintain the internal helpdesk, logging calls and tracking resolutions. Support the IT Manager with projects and liaise with third-party suppliers.What we’re looking for: GCSE-level education or equivalent. Basic understanding of hardware, networking, and IT systems. Strong problem-solving skills and a systematic approach to troubleshooting. Excellent organisational and interpersonal skills. Willingness to learn, adapt, and develop new skills. Previous IT experience in a professional services environment and knowledge of SQL/Active Directory/Office 365 are advantageous but not essential.What’s in it for you? Competitive salary of up to £27,000 (depending on experience). Opportunities for training, development, and industry-recognised qualifications. A chance to work with cutting-edge technology in a supportive, collaborative team.This role offers the perfect blend of hands-on experience and learning opportunities, with plenty of room to grow your IT career. Please note that this is a full-time role and the working hours will be on rolling shifts of 8-4, 9-5, 10-6 (determined within the team) Monday to Friday (and additional hours may be necessary to meet the operational demands of the business). Apply now to start your journey in IT support GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at

Location: Penenden Heath, GB

Posted Date: 2/7/2025