Software Account Manager - Digital

My client is an award winning Digital company based in Newcastle Upon Tyne. You will be responsible for the technical build of a digital product. You will be creating, managing, (including asset gathering and scope control), and implementing quality systems for our clients. Responsible for the functionality of the product, you will work with the creative team to achieve professional, attractive and user friendly products. Our solutions can include integration with external data feeds, (including RSS, XML and CSV), as well as wayfinding data and a multitude of assets such as images, videos and animations. Knowledge of variables and expressions would be an advantage. This role requires excellent customer service skills, listening to customer needs and making suggestions about how to achieve the desired result. You will be trained in our specialist software platforms, bridging the gap between the creative elements and functionality of the sign build. This is a key role within the business, so you must have a helpful, analytical and team orientated attitude. You're passionate about software, you understand what is intuitive to users and how they can get the best out of using our solutions. You know that form and functionality are of equal importance - it's not enough to just look good, it's got to work simply and easily. Great system design is essential. You have meticulous attention to detail and are full of ideas about how to over-deliver. We have amazing functionality within our products that bring huge benefits to clients. We provide them with a solution, not a product. You are enthusiastic and energetic with a 'can do' attitude. You have great communication skills, always looking to help both our external and internal clients. You understand many clients are working in busy environments, often with no IT knowledge. You have to reassure and communicate with them clearly without jargon

Location: Newcastle Upon Tyne, GB

Posted Date: 2/7/2025