Service Manager In Dependency & Recovery Commissioned Rehabilitative Services

Service Manager In Dependency & Recovery Commissioned Rehabilitative Services (CRS) Location : Yorkshire and The Humber and Hull and East Riding Position Type: Indefinite, Full-Time Salary: £35,344 - £43,662 per annum We are looking for a Service Manager In Dependency & Recovery Commissioned Rehabilitative Services (CRS) - Yorkshire and The Humber and Hull and East Riding. This is an exciting new opportunity to join our team. We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. What you will be doing? The Dependency and Recovery (D&R) Service Manager role integrates a joint strategic and operational approach to service and partnership management within our D&R Service, supporting adult males involved in the Criminal Justice system who have substance mis use issues. The service is designed to improve engagement into treatment services and 'bridge the gap' between probation and substance misuse services in the community by offering practical assistance and ongoing support through a range of timebound, enforceable and motivational interventions. Our service success is dependent on appropriate staff recruitment, development, retention and practice. You are responsible for ensuring that You and the Team Leaders who report to you are highly people focused, providing a vision of success, coaching and all practical supports that enable your team to thrive. Overseeing the D&R Service across Yorkshire and the Humber probation services, you will ensure service delivery is compliant with our HMPPS contracts and performance targets. You will also contribute to wider CRS, and Forward Trust objectives, projects and aspirations. You will proactively develop D&R services and contribute to our wider learning and development of all CRS. You will be responsible for line managing primarily two Team Leaders and Lived Experience Co-Ordinator across , ensuring the effective running and development of these functions. You will manage and support teams who will be delivering a range of interventions within the D&R framework, working within the probation offices and Forward sites in a hybrid model. You are responsible for the development, maintenance and creation of key strategic and operational partner relationships and ensure your team leaders are maintaining key partner relationships, ensuring a stakeholder strategy plan for communication and engagement. This is key to promoting/increasing and enhancing referral pathways and develop joint working agreements to improve outcomes for our service users. These partnerships include and are not limited to: Probation Delivery Units, Senior Probation Officers, Probation Practitioners, named Prisons in your region, community projects / locations in your region, Forward Connect, Forward Recovery services, Substance Misuse treatment and support services from all sectors in your region. Your team will be delivering services in the boroughs assigned to you, they will provide a majority of in person support. Just like you, they will build and maintain positive working relationships with their probation practitioner colleagues and all stakeholders involved in their Service User's care. You will provide visible leadership, travelling across the regions you are responsible for, attending essential meetings and ensuring smooth project delivery so contractual targets and obligations are met, safely and the service is delivered to a high standard. The specific regions for which you have responsibility may be subject to change, depending on the needs and changes within the organisation at any given time. What we are looking for? A thorough understanding and relevant experience of providing substance mis-use services in prison or community Demonstrable knowledge of Community Rehabilitation Company (CRC), National Probation Service (NPS) and Criminal Justice services in custodial or community settings. Understanding of Psychosocial interventions and community provision. Previous experience of developing and implementing service improvements. Demonstrable in the successful and effective management of people and performance, with evidence-based, tangible outcomes. Demonstrable ability to effectively lead and motivate teams, including through change processes. Experience of supervising and supporting staff to enhance their skills and enable them to work effectively. Experience of contract management, recruitment experience and data management Understanding of and sensitivity to equality, diversity and inclusion. Experience and knowledge of database monitoring systems, including overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes. To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Location: Hull, GB

Posted Date: 2/7/2025