Bilingual Customer Service Adviser

FRENCH SELECTION (FS) Bilingual Customer Service Adviser Fluent in either Italian or French or Spanish or German - essential Location: Walsall, Birmingham, West Midlands Salary: £26,000 per annum Ref: 4235CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4235CS Website: www.french-selection.co.uk A well-established manufacturer offering customised solutions to clients on a global scale. Main duties: Provide outstanding service to customers together with processing orders, providing quotations and office administration The role: - Respond to customers via email or phone - Offer before and after sales support to customers - Be responsible for creating quotes, negotiating prices and follow ups - Order processing which includes but not limited to collecting info on tooling, materials, shipping, invoicing and stock availability - Support and liaise with all internal teams - Translations and department support for French speaking customers - Coordinate returns and repairs - Other administrative duties as required The candidate: - Excellent command of English (both written and spoken) - Fluent in an additional language (Italian or French or Spanish or German) essential - Customer service experience required - Experience working within a technical or manufacturing environment preferred - Excellent communication skills - Dynamic, confident and able to work in a busy environment The salary: £26,000 per annum French Selection (FS), leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions and also for other languages. Submit your CV online on our website: www.french-selection.co.uk

Location: Walsall, GB

Posted Date: 2/6/2025