Trade Counter Manager

We are thrilled to announce an opportunity for a Trade Counter Manager to join a leading builder’s merchant in the West Midlands. This is a great time to join one of the busiest trade counters that is entering an exciting phase of reinvestment. Key Responsibilities Manage the daily operations of the Trade Counter and lead the Trade Counter team. Maintain high merchandising standards at the Trade Counter. Ensure all pricing labels are accurate and up to date. Monitor perishable stock, ensuring items on shelves are within their sell-by dates. Identify opportunities for new cash or credit accounts and collaborate with the collections Manager. Manage the returns process efficiently by inspecting stock and applying relevant re-stocking charges where applicable. Deliver exceptional service levels for both customers and colleagues. Plan and execute regular trade days and promotional events. Oversee price adjustments and manage customer terms. Conduct regular team communication, including appraisals and meetings. About You You'll need to have excellent interpersonal skills, enjoy building relationships with customers, and bring energy and enthusiasm to the role. Attention to detail, effective task delegation, and the ability to deliver outstanding service will be crucial. We’re looking for a motivated and creative leader who can inspire and drive a strong team dynamic. Keeping the showroom and stock areas clean, organised, and visually appealing will also be an important aspect of the role.

Location: Solihull, GB

Posted Date: 2/6/2025