Account Manager

Job Responsibilities: To manage assigned accounts that have been assigned by the Sales Director. Engage in regular communication with assigned accounts to provide weekly, monthly and quarterly updates. Proactively maintain and grow assigned accounts – through scheduling blanket orders and proactively looking at bigger contracts to help the customer with cost savings but providing security for TWG with increasing profits and long-term contracts. CRM updates for all calls; meetings online required weekly and in person where needed. Proactively manage the contract process; managing blanket orders with the customers to provide scheduled dates and understanding the forecast from the customer. Client Relationship Management Build and maintain strong relationships with assigned customers, understanding their needs and objectives. Regular online meetings with top 30 – working on orders/deliveries/service call and working with the customer on contracts and understanding account – utilising the Item movement report. CRM activities updated after each call – including call logs/meeting notes and tasks. SAP management – keeping the account details up to date on SAP – including key contacts/contracts/risk score/marketing information/NDAs. Working in collaboration with your BDM and as part of the greater sales team to ensure targets are hit. Required Job Skills: Great communicator and cross departmental collaborator Positive attitude towards change and improvements Able to organise time, prioritise workload and ability to multitask under pressure. Microsoft Office Knowledge Able to conduct data analytics. Proactive. Deadline and SLA driven Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Additional pay: Bonus scheme Commission pay Quarterly bonus Benefits: Additional leave Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Private medical insurance Referral programme Work from home

Location: Waterlooville, GB

Posted Date: 2/6/2025