Order Processor

I'm looking for an expeirenced Order Processor who will sit in the Customer Service Team for a Drinks Business based in London for a Maternity Cover Contract. As the Order Processor you will be hands-on, organised, highly motivated and have a clear understanding of the Customer Service function. POSITION OVERVIEW You will work alongside the Customer Service team accurately process, input and process orders. Role and responsibilities: Processing customer sales orders through our ERP system Managing the Customer Service Inbox Responding to customer ETA Requests Resolving customer complaints including shortages, breakages, incorrect products Resolving customer requests and queries over the phone Booking in customer deliveries Processing customer credits General administrative work The ideal candidate will have the following: Proven customer service and order processing experience Good knowledge of MS Office Excel, Word and Outlook. Transport and Logistics background Strong communication skills Experience working in a FMCG environment advantageous Good attentional to detail This is a hybrid role where you will be in the office 2 to 3 times a week depending on business needs. The salary bracket for this role is £30,000 - £37,000 bonus and great benefits

Location: London, GB

Posted Date: 2/5/2025