Lodge Manager

Key Responsibilities Leadership & Team Management: Oversee all lodge operations, ensuring seamless guest experiences and staff efficiency. Guest Experience: Maintain exceptional service standards, ensuring a personalized and memorable safari experience. Operations & Logistics: Manage front office, F&B, housekeeping, maintenance, and guest activities efficiently. Financial Management: Drive revenue growth, control costs, and oversee budgets to optimize profitability. Sustainability & Conservation: Implement eco-friendly initiatives, working in alignment with local conservation efforts. Marketing & Reservations: Work with sales and marketing teams to maximize occupancy and enhance the lodges reputation. Health & Safety Compliance: Ensure the lodge operates within all safety, hygiene, and legal standards. Requirements Minimum 5 years of experience as a General Manager in a 5-star safari lodge or luxury hospitality environment . Strong leadership and people management skills with a hands-on approach. Financial acumen with a track record of successful budget and cost management. In-depth knowledge of safari operations, wildlife conservation, and sustainable tourism practices. Exceptional guest service and interpersonal skills. Ability to work in a remote location with a passion for nature and wildlife. Experience working with international guests and high-net-worth individuals. Strong organizational, problem-solving, and multitasking abilities. Preferred Qualifications Hospitality or Business Management Degree/Diploma. Experience with Property Management Systems (PMS) and lodge booking systems. Multilingual skills (English another language such as French, German, or Spanish). Benefits Competitive salary package Accommodation and meals included Performance-based incentives Travel opportunities and discounts Career growth within a luxury hospitality brand

Location: Waterberg, ZA

Posted Date: 2/3/2025