Service Engagement Director

Service Engagement Director Apply locations: Italy Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: JR106840 Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Description Key Responsibilities: The ability to work independently, and to interface with company and outside resources (including investors) seamlessly to collect and synthesize information. Minimum Requirements: 4 years of relevant professional experience Deep understanding of accounting concepts related to P&L and balance sheet Demonstrated sophisticated skills in business modeling and valuation Experience in conducting and coordinating financial and legal due diligence Mastery of Excel and PowerPoint Experience in collecting competitive intelligence and mapping market/industry segments Desirable Skills: If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HRgenesys.com. You can expect a response from someone within 24-48 hours. Genesys is an equal opportunity employer committed to equity in the workplace. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. J-18808-Ljbffr

Location: it, IT

Posted Date: 2/1/2025