Account Executive (Desk Based)

About the role This is an exciting new role in the Account Management team that will be responsible for managing the relationships with a portfolio of customers, principally via the phone. This new opportunity will involve performing retention, save and win back activities to achieve agreed licensed and unlicensed gross profit growth targets. This includes growing and renewing existing customer supply contract value, as well as identifying and promoting business solutions opportunities. A key focus of the role is also the maintenance and integrity of a portfolio of customer data, contract administration adherence, debt management and effective query resolution About you You’ll bring with you a strong ability to drive business growth by identifying and developing appropriate business opportunities. You’ll be a strong communicator to work with stakeholders at all levels and handle both written and verbal enquiries efficiently and accurately. You’ll have excellent planning and organisational skills with a strong attention to detail to work across a variety of tasks across different audiences. What’s in it for you? You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. Salary circa £35,000 including bonus up to 20% Attractive pension plan 31 days annual leave and six bank holidays Subsidised canteen and free gym membership Employee discounts Salary sacrifice schemes including electric vehicles and cycle to work Why we’re the right fit We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 16 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We’re looking to welcome exceptional people into our fantastic team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Monday 17 February 2025 at 5pm A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively

Location: Edinburgh Technopole, GB

Posted Date: 1/31/2025