Coordinator, Tech Trainer

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. WestRock makes consumer and corrugated packaging solutions that give our customers a winning edge in the global marketplace. We partner closely with customers on everything from pizza boxes to paperboard used for a wide variety of packaging and shipping containers. We consider ourselves to be part of their team – as we strive for continuous improvement together. Title: Technical Trainer Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. Major Job Responsibilities: Completes daily technical training on the floor to assist with the Certification of team members in their roles Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training) Develops, builds, and maintains relationships with trainees & leaders in their role Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions) Conducts training on all shifts Influences others to be safety-minded Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content Additional duties as assigned How you will impact WestRock: Improve local team performance through increasing skills and time to certification processes Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset What you need to succeed: Critical Skills/ Capabilities: Growth and Results Oriented: Results oriented person that looks for constant ways to improve Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness) Accountability: Holds self and others responsible for actions and results Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes Quality: Actively work to ensure quality is ensured while minimizing waste Technical Skills: 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred 2 – 4 years’ experience in a manufacturing environment preferred Knowledge of Learning Management Systems preferred Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms Others Qualification: Facilitation/ Presentation Skills Partnering Problem Solving/ Continuous Improvement Professionalism What we offer: Corporate culture based on integrity, respect, accountability, and excellence Comprehensive training with numerous learning and development opportunities An attractive wage, reflecting skills, competencies, and potential A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. J-18808-Ljbffr

Location: provincia-di-ravenna, IT

Posted Date: 1/31/2025