HR Ops Administrator

HR Ops Administrator Location: Warwick (Hybrid working; 2-3 days onsite per week, with occasional travel to Wokingham) Annual Salary: Up to £40,000 Contract Length: 6 months FTC with potential for extensions Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. About the Role: Our client, a leading organisation in the energy sector, is on an exciting journey to build a new in-house HR Operations team. They are seeking an experienced HR Ops Analyst to play a pivotal role in this transformation. As part of the HR Operations team, you will be instrumental in delivering all HR operational processes and services, including joiners, leavers, absence management, immigration, benefits, and reward. This role offers you the opportunity to ensure data accuracy within the new HR system and provide exceptional customer service to colleagues navigating HR queries. Your contributions will directly impact the efficiency and effectiveness of HR services across the organisation. Key Responsibilities: Deliver high-quality transactional activities throughout the employee lifecycle, including onboarding, offboarding, employee data management, and benefits administration. Accurately input and maintain data in the HR system, ensuring compliance with GDPR. Serve as the first point of contact for HR queries, managing a busy HR inbox and responding promptly to chat and telephone inquiries. Oversee right-to-work checks and liaise with third parties to complete reference checks. Support cyclical HR activities, including performance management and talent promotions, with a keen eye for detail. Assist the HR Operations Manager and Leads with project support, including organisational data changes and audits. Generate and analyse HR data reports, leveraging Excel for data manipulation as needed. Regularly update operating procedure documentation to meet audit control requirements. Foster excellent relationships with colleagues and third-party providers to ensure seamless service delivery. About You: We are looking for a dynamic individual who thrives in a fast-paced environment and has a passion for providing a positive employee experience. The ideal candidate will possess: Previous experience in an HR Operations Administrator role. A comprehensive understanding of HR processes and the ability to provide guidance across various HR functions. Experience working with Trade Unions and case management is desirable. Strong attention to detail and exceptional organisational skills. Excellent written and verbal communication abilities. Proficiency in HR Information Systems; familiarity with top-tier HR systems is a plus. Strong Excel skills for data reporting and analysis. A customer-centric mindset and the ability to work effectively with third-party providers. If this is of interest, please respond with an up-to-date CV and salary expectations. If you have not received a response within a 48 hour period, please assume that you have been unsuccessful on this occasion.

Location: Warwick, GB

Posted Date: 1/30/2025