Health Systems Customer Project Manager DI/IGT

Job Title Health Systems Customer Project Manager DI/IGT Job Description Customer Project Manager: In this role you will be responsible for the effective execution of the Order Realization Process (ORP) and active involvement in the Order Acquisition Process (OAP). The Customer Project Manager is overall responsible for delivering projects within DI-IGT businesses on time, on budget, and to required standard. Your role: Support Order Acquisition Process (OAP) - Site planning Work closely with the sales team / Key Account Manager to support the OAP. Conduct site assessments to understand the local situation and the real customer need. Trigger site planning to create a site preparation package for upfront insight in room layout and technical specifications. Serve as a seamless interface between customer and business center aiming to achieve 'right first time' room planning and support on-time delivery. Create project plans / budgets and perform risk assessment during the OAP to meet customer needs and create a beneficial quote. Order Realization Process (ORP) - Installation Project Be the main interface during the project towards the customer. Create project and milestone date/planning in project management tool (PSA). Ensure that all required materials, resources, and activities are ordered, planned, and executed. Weekly review of the installation project plan with all stakeholders. Manage issues according to the escalation process. Manage risks and ensure that the project stays within budget and on time. Organize the execution of the actual installation and required user training. Ensure customer acceptance (and signed handover document). Escalate deviations from plan/budget to Supply Chain Management. Able to support full-multi modality projects. You're the right fit if you have: Education and Certifications Master or bachelor degree or an equivalent combination of related experience and education. Project management experience; CAPM or PMP certification preferred. Professional Experience At least 2 years of experience in equipment installation projects (B2B) in the Healthcare Industry. Proven track record of leading project implementations or team coordination of both internal and external resources. Technical Knowledge Expertise in site preparation and planning for various modalities, including knowledge of product specifications and room requirements (e.g., supporting clinical workflows). Understanding of supply chain processes. Skills Strong organizational skills and attention to detail. Ability to manage multiple projects simultaneously. Effective communication and customer interaction skills (both phone and face-to-face). Proficient in tools such as Outlook, Word, Excel, MS Project, and other Windows-based applications. Fluent in English (verbal and written), plus the local language. Personal Qualities Tenacity and resourcefulness in assessing and resolving problems. How we work together This is a field role and we expect it will be formed mostly at the customers’ or suppliers’ locations. We are looking for candidates based in Puglia. The geographical scope will be in the South district with main focus in Puglia, Basilicata, and Molise. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here . LI-EU J-18808-Ljbffr

Location: provincia-di-bari, IT

Posted Date: 1/28/2025