Customer Service Representative

Do you enjoy speaking with customers? Are you organised and great with administration? This might be the role for you The company Our client is an innovative, fast-paced, and growing company. They invented a lightweight roofing system to supply the construction industry and are now the UK’s largest manufacturer. Some key features that make them unique: 10x faster to install than traditional systems Lightweight, making working environments safer Low cost Sustainable – systems are designed with the environment in mind and recycle over 3 million kilograms of plastic each year. A focus on high-quality Supporting the local economy by using local suppliers and distribution networks Anti-vandal – systems are made far more durable than traditional systems, reducing the risk of vandalism and increasing security. Versatility – supplying to all types of buildings, from houses and garages to schools, offices, warehouses, and even log cabins The role Joining an upbeat and motivated team, you'll be providing support to customers and the sales team. Responsibilities include: Responding to customer queries Building relationships with customers and delivering outstanding customer service Estimating materials required to complete jobs Organising and sending out samples to customers Generating quotations and processing orders for new and existing customers Updating the company’s administrative online system (CRM) Enquiry follow-up via phone and email. The package As well as the opportunity to join an innovative, family-run company offering fast progression opportunities, you will receive: Up to £22,000 annual salary (OTE Bonus between 5k-10k per annum) High-quality training which will help you develop within the company WPA Cash Plan 30 days annual leave (including bank holidays) Pension Regular company social events To be successful, you will… …be motivated, energetic and enthusiastic …be a confident and clear communicator both verbally and written …be a well-organised team player …be able to work under pressure …be able to build relationships with customers Apply If you’re looking to join an exciting and progressive company in which you’ll learn, develop and progress, apply now

Location: Banbury, GB

Posted Date: 1/19/2025