Project Team Manager

About the role We are seeking a dedicated and experienced Project Team Manager to join our team. As the PTM, you will lead our Surgeries Operations Team, driving team motivation and ensuring the achievement of monthly targets. You will play a pivotal role in shaping strategies for growth, aligning operations with company objectives, and maintaining a high standard of customer satisfaction. This position demands a strategic thinker with exceptional leadership, team management, and project delivery skills, along with a strong focus on financial performance and operational excellence. Key Accountabilities and Responsibilities Lead, mentor, and motivate the Surgeries Operations Team to achieve performance targets and foster a high-performance culture. Deliver surgery projects on time and within scope, ensuring the delivered gross profit margin meets or exceeds the “as sold” gross profit target. Monitor and reduce the number of projects in snagging to maintain efficient project closure rates. Reduce overdue invoice totals and ensure timely payments to meet financial targets. Ensure high customer satisfaction scores by managing project quality and communication effectively. Track health and safety metrics, maintaining a safe and compliant working environment. Implement strategies to improve operational efficiency, saving costs and ensuring adherence to procurement policies. Use performance metrics to identify and address areas for improvement, ensuring all team KPIs are met. Proactively address potential issues that could impact project delivery, customer satisfaction, or financial performance. Recruit, retain, and develop talent, creating a collaborative and supportive work environment. Manage resources effectively, including scheduling, materials, tools, and reporting, to maximize team productivity. Ensure compliance with CDM regulations, health and safety standards, and company policies. Handle complex customer complaints, ensuring swift resolution and using data to prevent future occurrences. Key Qualifications and Skills: Ability to lead and inspire teams effectively Clear and effective communication skills. Proficiency in data analysis, strategic planning, and service operations software. Effective multitasking, time management, and problem-solving skills. Project management expertise with a clear understanding of industry best practices. In-depth understanding of surgeries operations processes and strategies. Experience managing in-house labor and subcontractor teams. Understanding of CDM regulations, H&S standards, and construction contracts. Experience in the Dental industry is advantageous but not required. About Us Anglian Dental has been keeping surgeries working for over 30 years and we have been able to do it through the quality of the products and services we provide To us it’s all about understanding the clients needs and vision, so that we can design a practice that works for them. We have industry-leading response times and we have already over 700 dental practices relying on us, and our numbers will increase significantly by 2024. The key to our success is our people, and this is why at Anglian Dental we believe in investing in our workforce and creating an environment that works for them. This is the most exciting time to join us, as you will be part of the team that will make our vision come true, which is “to become a one-stop-shop for surgery creation and maintenance, available anywhere in the UK”. Our Values are our core: Teamwork Integrity Attention to Detail Problem Solving Taking Ownership Working at Anglian Dental also brings with it a whole host of rewards and benefits, including: Team Bonus Health shield benefits Enhanced holiday entitlement – 33 days in total, including bank holidays Enhanced Maternity and Paternity pay Free parking on-site Free lunch on-site Training and development opportunities After one year of service If you don’t meet every single qualification but feel passionate about this role and believe you bring valuable experience, we still encourage you to apply. At Anglian Dental, we value diverse perspectives and are committed to providing opportunities for growth and learning. Anglian Dental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Location: Nuthampstead, GB

Posted Date: 1/14/2025