Acorn by Synergie

IT Support Technician

Click Here to Apply

Job Location

Gloucester, United Kingdom

Job Description

IT Support Technician - Gloucester - £24,000 to £30,000 pa Acorn by Synergie is looking for a highly motivated IT Technician to join the existing IT Team within a fast-paced environment. The person will form an important and integral part of an expanding business. This is a 37 hour a week job, based at the Gloucester office. Mon-Thurs 08.30-5pm Fri 08.30-4.30pm with a 1-hour lunch break. All applicants must be eligible for UKSC & NPPV3 clearances. The Person: Enthusiastic. Engaging. Proactive, ambitious & forward-thinking person who is eager to grow their IT & technical knowledge and be part of a supportive team. Team player who thrives in a collaborative environment. Activity: After training - be the first point of contact for technical issues, managing troubleshooting efforts and ensuring fast solutions. Managing Onboarding & Offboarding by facilitating a seamless IT setup for new starters and handling the offboarding processes. Support employees with technology issues, hardware & software upgrades & office equipment replacement. Maintain IT documentation - track tasks through a ticketing system and develop internal user guides & trouble shooting documents and keep updated. Collaborate in additional projects and tasks as directed by the IT Manager. Contribute to smooth daily operations. Expectation: Solid IT skills & knowledge of necessary software including MSWord, Excel & Outlook. Excellent communication & interpersonal skills and fluency in English. Ability to remain calm and logical when troubleshooting technical challenges. Passionate about learning new skills and embracing changing priorities. Ability to manage time efficiently & anticipate potential issues before they arise. Understanding of Windows operating systems. Ability to resolve issues promptly, minimising downtime after training. Ability to lift & carry equipment (e.g. Switch & server installs). Understanding or knowledge of ENTRA/InTune. Desirable: Familiarity with network fundamentals. Knowledge of permissions management & administration along with Active Directory. Knowledge of servers preferred. Compensation: Basic salary £24-£30 per annum depending on applicant experience. 20 days Annual leave (and 8 Bank Holidays) plus one day Birthday Leave. Pension scheme enrolment once completed 3months employment. 6-month probation period Acorn by Synergie acts as an employment agency for permanent recruitment. ADZN1_UKTJ

Location: Gloucester, GB

Posted Date: 1/12/2025
Click Here to Apply
View More Acorn by Synergie Jobs

Contact Information

Contact Human Resources
Acorn by Synergie

Posted

January 12, 2025
UID: 5003688006

AboutJobs.com does not guarantee the validity or accuracy of the job information posted in this database. It is the job seeker's responsibility to independently review all posting companies, contracts and job offers.