LCL Import Operator

We're seeking a dedicated and detail-oriented LCL Import Operator to join our team at Uniserve Group. As a key member of our Sea Freight department, you'll play a vital role in ensuring smooth and efficient import operations. Key Responsibilities: Customer Liaison: Build and maintain strong relationships with customers and colleagues. Haulage Coordination: Arrange efficient haulage with shipping lines and hauliers. Data Management: Accurately complete customer and supplier spreadsheets. Rate and Invoice Management: Ensure shipments are correctly rated and invoiced. Financial Management: Raise sales invoices and secure payments, resolve invoice queries, and process supplier invoices. Customer Support: Address customer queries and complaints promptly and professionally. Cost Negotiation: Negotiate and agree on competitive haulage prices with suppliers. Essential Skills and Experience: Industry Knwledge: Minimum 1 years shipping experience Strong Organisational Skills: The ability to manage multiple tasks and prioritise effectively. Attention to Detail: A keen eye for detail to ensure accuracy in all aspects of the role. Problem-Solving Skills: The ability to identify and resolve issues efficiently. Communication Skills: Excellent verbal and written communication skills to interact with customers, suppliers, and colleagues. IT Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant industry software (e.g., Multifreight, One World). Basic Understanding of: Customs regulations, air freight, warehousing, sea freight, sales, road freight, and supply chain principles. Benefits: Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.

Location: Tilbury, GB

Posted Date: 1/8/2025