Reconnect Program Coordinator

About the role:

An exciting opportunity to work at Box Hill Institute as our Reconnect Program Coordinator. This opportunity is full time, fixed term until December 2025.

The Reconnect Program Coordinator leads the day to day operations of the Reconnect Program, including the design, development, delivery and evaluation of the innovative, customised, client-centric, high quality Reconnect Programs for potential Reconnect students. The Reconnect Coordinator leads a team of Case Managers to design, deliver, evaluate and continuously improve leading edge support for their area.

As the operational leader for the program, you will optimise resourcing, and manage day to day operational effectiveness. Within this role you will provide ongoing professional development for the team, and proactively manage team and individual performance.

Together with the Director and Manager the Reconnect Coordinator manages delivery that is aligned with the overall BHI Strategy and Education Strategy. You will be responsible for student experience and outcomes of the area, including out of classroom student experience in conjunction with key stakeholders across BHI. You will be supporting, coaching and training Teachers to deliver an excellent student experience and provide necessary support in achieving student outcomes. Coordinators may teach as required.

As the Reconnect Program Coordinator, you will develop and maintain expert knowledge and ensure that qualifications are maintained. You will also be accountable for program and student compliance and managing to their program budgets.

This position is responsible for working professionally with employees at all levels across the Box Hill Institute and liaising with relevant internal and external stakeholders.

About You:

· A relevant approved AQF Level 6 or above qualification in community services, youth work or social sciences

· Desirable: A management or leadership qualification

· Demonstrable education currency in a wide range of applied teaching methodologies, techniques and standards appropriate to at risk learners; demonstrated skills leading and managing teaching programs and developing learning materials; strong understanding of learning theory, particularly in relation to youth learning and working with vulnerable learners in an adult/community setting

· Demonstrated experience leading and motivating a high-performance team of teaching or case management employees, managing performance, facilitating development and providing feedback and coaching improving productivity and performance

· High-level awareness of and responsiveness to people from a broad range of diverse backgrounds and emotional contexts, is able to shape responses for people, and see issues from the perspective of others

· An authentic leader that effectively communicates with and adapts to team and stakeholder needs

· Understanding of the range of administrative requirements that support coordination of the Reconnect Program, with experience in compliance with accreditation/audit recommendations and quality assurance

About Us:

We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.

Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various external sites in Victoria.

We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.

Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.

Institute Values

Together we are curious, trustworthy and compassionate.

· Curious – We are driven to learn, grow and evolve.

· Trustworthy – We build trust by being honest and accountable.

· Compassionate – We are kind and respectful.

Benefits:

We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:

• Flexible work arrangements
• Career progression opportunities and reward & recognition programs
• On-site parking
• Novated leasing and salary packaging
• Access to health & wellbeing resources
• Employee discounts on health insurance, car rental, newspaper subscriptions and more
• Access to libraries offering ebooks, films, novels, children's books and so much more
• Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
• Purchased Leave

If you have questions about this role, please contact Luke Carton via email at l.carton@boxhill.edu.au

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment.

Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone’s responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute’s Child Safety Policy and Procedures. All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense.

Box Hill Institute reserves the right to withdraw an advertised position at any stage.

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