Groups Meetings and Events Manager - Maternity Cover

A Groups Meetings and Events Manager is responsible for overseeing the GM&E team working with the Hotel to achieve pre-established goals. Responsible for maximizing sales results for Hotel Groups and Events. What will I be doing? As Group, Meeting, and Events (GME) Manager, you will manage the GM&E Team to actively convert customer enquiries into confirmed sales. You will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards: Excellent selling capability and an ability and desire to coach selling techniques to the team. Review the business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets with a proactive and reactive approach. Support the team in planning events to an excellent standard. Develop future and repeat business contributing to the profitability of the hotel. Effective leadership skills to manage and motivate the team to achieve high levels of performance and exceed targets. Understand the competitive marketplace and implement approaches to ensure the Hotel stays ahead in the local market. Ensure Team Members are developed effectively and generate a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts. Building and maintaining strong customer relationships to drive business. What are we looking for? Complete Graduate Degree or MBA in Management, Hospitality or Marketing. Fluent English and a second language desirable. Previous sales and events/banquets experience, preferably in Hotel, and positions of leadership and supervision teams. Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets. Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges. Excellent organisational and planning skills. Accountable and resilient. Ability to work under pressure. Flexibility to respond to a range of different work situations. Critical analysis to strategically evaluate the sales of shares to be taken. The ability to solve problems quickly and efficiently. Good written and verbal communication. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure J-18808-Ljbffr

Location: provincia-di-como, IT

Posted Date: 12/30/2024