Operational Risk Manager

JOB ROLE : Operational Resilience & Crises Management has the ability to prevent disruptions to its critical services from occurring. A multifaceted risk management associate who can perform the fundamental roles of an Operational Resilience & Crises Management associate, which include assisting the Deputy Manager – Operational Resilience in the development of the Operational Resilience Framework, assist in the implementation of the Bank’s Operational Resilience Management Program, and identify gaps in process and controls.

JOB RESPONSIBILITY:

Operational Resilience: Develop, review and coordinate implementation of Operational Resilience Policy.

•Develop, coordinate, and monitor the action plan for Operational Resilience.

•Design and delivery of new controls and procedures in response to areas ofOperational Resilience in regulation/legislation, feedback from the business,operational risk and technology changes.

•Support process owners in the development, review, and overall execution of theBIA process.

•Identify main assets to be considered from the Business Impact Analysis results

•Ensure to obtain base information from collaborating areas (eg. list of localapplications, Local Risk tolerance)

•Provide training to the correspondents on how to complete the BIA questionnaire.

•Develop a consolidated BIA report, ensuring its validation and sign off

•Coordinate and support the development and execution of Third-Party assessments.

•Be the pont of contact for first line Operational Resilience related matters.

•Represent the Bank under the guidance and supervision of Head of Operations inany group Operation Resilience programmes and is embedding into the Bank.

•Be an active member of the OR Working Group, coordinating the reporting from theWorking Group to the governance committees of the Group.

•Undertake a systematic review of all policies, procedures and checklists to ensurethey are robust, scalable and meet the business requirements.

•Represent the Operational Resiience team in all relevant meetings and forum.

Review/challenge the Operational Risk impact to new projects, ensuring the right controls are in place to mitigate/reduce any existing or new risks introduced.

• Participate in the Incident Management process, providing support to the Business lines in ensuring the right actions are in place.

• Creation of governance reporting as required.

• Assist in providing oversight of Cyber Resilience, IT Resilience, and Business and IT Continuity.

• Assist in Designing Work Shops and Training for the staff on Operational Resilience.

• Assisting in Testing of effectiveness of plans.

• Assist in enhancing and embedding Operational Resilience Culture. This would be done through survey, quiz, test, user trainings, workshops, Board agenda etc.

• Assist in collecting MI and monitoring for Senior Management and the Board.

• Record keeping and ensuring that all the GDPR practices are followed during data dealing and record keeping.

Business Continuity Plan:

Assist in Managing the design and delivery of Business Continuity Standards.

• Assist in managing internal and external recovery arrangements.

• Assist in designing workshops and Training for the staff on BCP.

• Assist in developing meaningful plans to prepare for a Business Continuity and ensure that there is minimum disruptions to business and customers.

• Assisting in developing, collecting the MI for Senior Management and the Board overview.

• Maintaining the time table for BCP.

• Monitoring and oversight of the annual test reports.

Outsourcing:

Assisting in the design and delivery of Outsourcing SYSC8 standards and framework.

• Assisting in embedding Outsourcing processes, Regulatory requirements and Audit findings.

• Assisting in designing Work Shops and Training for the staff on Outsourcing.

• Assisting in embedding the Policy and Process for Outsourcing of the Bank.

• Oversight and Annual review of Outsourcing Contracts.

• MI and monitoring for Senior Management and the Board overview.

Policy and process:

Assisting in drafting of Policy and Process.

• Assisting in developing Strategy, Framework Design as per Regulatory requirements

Workshops and Training:

Assisting in developing user education through annual Workshops and Need Based Training for the areas related to Crisis Management, Outsourcing, and Business Continuity.

Audit Activity:

• Assisting in closure with the Audit queries

Double Hatting:

• All the activities stated above applies to both the State Bank of India, London Branch and State Bank of India UK Limited with specific time lines for SBI UK internal operations, Board and IBG.

PERSON SPECIFICATION:

Over more than 3 years’ experience in operational risk in the Bank

• Experience in working with the team

• Understand the requirement of the Regulator

• Knowledge of Operational Risk

• Ability to produce work in tight deadlines and under pressure

Ability to communicate

• Commitment to Banks aims and objectives