IT Service Delivery Analyst

Permanent - Full Time 37.5 Hours

The Lovell IT team are recruiting for an IT Service Delivery Analyst to join the team to help provide service assurance across the IT platform. The role will be based within the Tamworth office with potential to travel across our regional offices and sites where necessary.

This is a fantastic opportunity to join a growing business and fast-paced IT team, giving the successful candidate the chance to make a mark and develop skills enabling professional growth. The role will liaise directly with business users, the IT team (including wider Group IT Function) and IT partners. As this is a hands-on role, there will be plenty of opportunity to help influence our delivery model.

Candidates will need to hold formal qualification within IT and/or Service Delivery discipline and have solid working experience within IT Service world as well as being aware of importance of Information Security. In addition, it will be important for the candidate to demonstrate skill set which fits with the Lovell and team culture with strong people skills, a customer focus, good self-organisation, and a diligent, positive and honest approach to work.

This is a great opportunity to join a strong team in a growing business and make your mark!

Benefits

• Bonus entitlement based on business targets
• Holidays - 26 days
• Life Assurance
• Pension
• Private medical insurance
• Ability to purchase additional holiday
• Access to discount portal
• Cycle to Work scheme and the Lovell Way to EV
• Digital GP
• Employee assistance programme
• Sharesave scheme

As an Investors in People Gold award employer, Lovell is the UKs leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.

We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.

The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.

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