Customs Declaration Clerk

Customs Declaration Clerk

You will be part of a highly dedicated team of Customs professionals, which is responsible for delivering the highest quality of service to an internationally dedicated client base.

Location: Ipswich, London Gateway, Dover

Hours per week: Full-time – Monday to Friday with a rotating Saturday shift (currently one week in three or four, after working a Saturday you will have a day off in following week),

Shifts: 0700hrs to 1500hrs and 0900hrs to 1700hrs, currently one week in three or four with an early start

Salary: £25,000-27,500 p.a.

Key responsibilities

You will be responsible for ensuring customs declarations are processed in a timely manner and ensuring any queries are dealt with as soon as possible.

• Recording and reviewing customs declaration requests from clients
• Updating systems with all relevant customs declaration information in an effective and efficient way
• Recording details of duties paid by P&O Ferrymasters and ensuring recovery from clients
• Liaising with clients to ensure their customs declaration needs are met
• Ensuring sufficient information is received and shared with the carriers to maintain a smooth delivery service to final destination and avoids delays
• Assisting the Customs Declarations Manager in achieving team objectives and delivering service excellence to our clients.

Your profile

Most importantly, we are looking for a Customs Clearance Clerk who has strong import and export declaration experience.

You will also have:

• Knowledge of CDS (Home use entries, IP, Simplified Frontier Declarations), Destin8 and CNS (Compass)
• An understanding of Microsoft software
• Excellent organisational skills, including ability to prioritise and manage own workload
• Attention to detail and accuracy, with the ability to deal with large amounts of information
• Ability to quickly adjust with decisiveness and integrity
• Excellent communication and influencing skills (both verbal and written)
• Ability to speak another European language would also be an advantage
• Ability to work shifts and cover some bank holidays

Who are we?

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer

P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate.

Other benefits include Company pension, P&O Ferries travel discounts, Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development.

Time to act!

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know!