Human Resource Manager

Job description

UK Management College is committed to providing quality education and fostering academic excellence. With a focus on innovation, diversity, and community engagement, we aim to empower students to reach their full potential and become leaders in their fields.

Main purpose of the job

The Human Resource team is engaged in the administration of a broad range of HR activities associated with the employment cycle. The team acts as the first point of contact for queries from managers and staff across the university and also provides a comprehensive support supporting projects undertaken within the human resources department.

The HR Manager will lead the provision of a high quality and responsive HR Service, co-ordinating the workflow and ensuring that the team is actively engaged in the continuous improvement of all staff.

Key areas of responsibility

Team Management

• Lead team to ensure delivery of an excellent and accurate HR service to customers.
• Developing team members to ensure an excellent level of performance and that they reach their potential.
• Organize and develop HR Operations, managing the workflow to ensure, accurate, high quality and timely provision of services to all potential candidates and current staff across the university.
• Monitor and evaluate the performance of staff with a view to identifying ways of improving performance levels.
• Facilitate the development of HR procedures and service standards, ensuring that these are monitored to ensure the high quality and consistent delivery of HR services.
• Lead the integration of all aspects of HR administration (learning and development, occupational health and maternity administration, HR system etc) into the roles of HR Co-ordinators.
• Manage monthly payroll and develop a standardised process to handle payroll effectively
• Develop recruitment system and hiring process to meet business need in a timely way.
• Support the Team as necessary to ensure smooth operational delivery.

Oversee HR Administration

• Supervision of the HR team in all aspects of HR Administration including acting as first point of contact for internal and external customers regarding recruitment, pay and benefits, policies and procedures.
• Monitor HR inboxes to ensure that all queries receive a response within expected timescales and complex issues are escalated to senior team leaders
• Ensure employees’ records are maintained accurately in line with GDPR regulations.
• Review, enhance and update the HR department’s GDPR retention schedule and other associated data protection documentation.
• Ensure that all enquiries, e-mails, correspondence and telephone calls are dealt with in a confidential, professional and timely manner by the HR team.
• Review relevant HR documentation to ensure accessibility in line with current legislation, regulations and practice.
• Review current procedures and workflows and work with colleagues to identify and implement improvements.

Supervision of Recruitment and Onboarding Process

• Supervise the end-to-end recruitment processes, and implement accessible guidance and support to enhance the experience for recruiting managers, the candidates and HR.
• Ensure that all recruitment activity is processed in a timely manner and that the team liaises with recruiting managers, HR Partners and candidates in an efficient and professional manner.
• Ensure compliance with all pre-employment checks including references, qualifications and right to work checks.
• Liaise with Payroll team to ensure accurate and timely processing of information relating to new employees, leavers and contractual changes to deadlines.
• Support the effective delivery of the probation process for new starters.
• Manage the communication of employee benefit package, ensuring current and accurate information is supplied to new and existing employees in a timely manner.
• Review and develop a new approach to processing contracts for engaging ‘non-typical’ workers.

General

• Carry out the duties and responsibilities of the post at all times in accordance with the university’s Equal Opportunities Policy.
• Undertake health and safety duties and responsibilities appropriate to the role.
• Provide support to the HR team to provide a comprehensive and professional service.
• Maintain up to date knowledge of relevant human resources issues.
• Ensure that HR Partners are kept informed of any issues which may impact upon HR operations.
• To perform duties related to facilities management for the office, including, reporting maintenance issues and monitoring progress.
• To organise meetings, including the booking of rooms and the taking and distributing accurate minutes (when required).
• Support the embedding of equality diversity and inclusion with colleagues across the University in relation to all areas of activity.

In addition to the above areas of responsibility the position maybe required to undertake any other reasonable duties relating to the broad scope of the position.

It is essential for the development of human resources that the role holder is able to respond flexibly and positively to changes in the requirements of the post. This job description is therefore a guide.

Qualifications

Being educated to degree level is desirable. A CIPD qualification is also expected. Graduates with a level 7 qualification will be in highest demand. An MBA in human resource management is an alternative.

Previous experience

• Proven HR generalist experience of three to five years is expected.
• Exceptional organisational and communication skills is required together with proven leadership capabilities and solid knowledge of employment legislation and its application.
• HR assistants should be proactive team players with strong customer service and problem solving skills.
• Experienced in developing and supporting line managers through change.
• An ability to maintain confidentiality and act with discretion and diplomacy is crucial.
• Self-motivated and able to work under own autonomy or as part of a team.

Typical working hours: 9.00am – 5.30pm.

Job Type: Full-time

Benefits:

• Company pension
• Free parking
• On-site parking
• Private medical insurance

Experience:

• Human resources: 3 years (required)

Licence/Certification:

• CIPD (preferred)

Ability to Commute:

• Openshaw (required)

Work Location: In person

Job Type: Full-time