Administrative Manager

Title: Administration Manager

Brief Outline

Our client is specialized in temporary site services for the construction industry, currently seeking an Administration Manager.

About the Client

Our client is a leader in their industry, delivering specialized solutions with a focus on efficiency and exceptional service. They are seeking a dedicated Administration Manager to manage team performance, resolve admin issues, and drive process improvements.

Roles/Responsibilities

• Supervise workflow for pricing, applications, and invoices, ensuring accuracy and timely delivery.

• Conduct quality assurance checks on applications and invoices to maintain compliance standards.

• Investigate and resolve account queries, preparing supporting documentation as needed.

• Generate weekly and monthly management reports for performance tracking.

• Respond promptly to customer complaints, escalating issues when necessary.

• Support the Commercial Manager in resolving commercial matters, including claims and final accounts.

• Identify opportunities for process improvements to enhance efficiency and satisfaction.

• Assist with month-end reporting, including billed works and turnover.

Qualifications

• Experience in project support or administrative roles, ideally within construction or related fields.

• Strong organizational and time management skills to handle priorities effectively.

• Keen attention to detail, ensuring accuracy in documentation and reports.

• Proficient in data management and communication tools.

• Leadership qualities to motivate and guide a team towards shared goals.

Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and training.

• Supportive and collaborative team environment.

• Potential for career growth within a well-established organization.