IT Support Technician / Cloud Solutions Developer

NMS Recruit are seeking a driven and enthusiastic IT Technician to join a personable MSP based in Chester. This role offers a wide variety of tasks giving you great exposure to supporting all areas of the business including project work and cloud based solutions.

The role is very much suited to someone who enjoys using a wide range of IT skills, someone who wishes to maintain and continually learn across multiple skill sets. The ideal candidate will have a passion for IT with at least 3 years experience in an IT Support role and an eagerness to develop experience within cloud based solutions. The role is a full time office role, you will also need to have a driving license to travel to customer sites as and when required.

Project Related Activities
You will design, build, and test solutions using the Microsoft stack (Power Platform, SharePoint etc.) such as Intranet Sites, custom applications and application automation
You will work closely with clients to establish their requirements, translating these into business requirements and project deliverables
Have a strong focus on project quality, cost and timeliness, ensuring a successful implementation for clients
You will be able to provide demonstrations of our past solutions in a lab environment
Produce training materials and deliver education to clients as and when required
Share knowledge, experience and documentation across the team

Infrastructure / Component Activities
Proactively monitoring endpoints using various tools
Provide administration services to admin centres such as Exchange, Teams and SharePoint
Develop and implement compliance and configuration policies to ensure endpoint compliance using Microsoft Intune
Develop and implement appropriate security controls across client environments
Handle devices such as laptops from receipt through to shipping
Manage our device inventory
Work with our suppliers to order stock and arrange repairs

Support Desk Activities
Respond to support request from end users and provide technical assistance to resolve issues
Update the in-house support desk system and maintain accurate records
Respond to cyber security incidents and provide appropriate mitigation to minimise risk
Be a software champion, educating clients on how to use typical Microsoft products

Technical Experience
Microsoft SharePoint administration and development
Microsoft admin centres
Microsoft Azure
Microsoft Endpoint Manager
Microsoft Power Platform
Microsoft Defender for Endpoint
PowerShell
Windows 10 / 11
Windows desktop applications (Outlook, Teams, Office suite)

Essential Criteria
Willingness to travel at short notice (within UK) to client locations
Professional, clear, and concise communicator at all levels both verbally and written
Self-motivated and highly professional with the ability to take ownership and responsibility to learn new technologies
Excellent time management skills with the ability to prioritise workload

Desirable Criteria
Microsoft exams
MS-900
AZ-900
AZ-104

Benefits

• £25,000 -£30,000 DOE

Full-time 37.5 hours per week
28 days paid holiday per annum inclusive of bank holidays in England, rising to 30 days paid holiday per annum inclusive of bank holidays in England after 2 years continuous service.
Office based (no working from home for this role)
Company pension
Career development with progressive learning and exams





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Location: Chester, GB

Posted Date: 12/25/2024