Team Manager

We are hiring!

Circet UK are looking for an experienced Installations Team Manager with knowledge to lead a team of installations engineers across North East Newcastle, England.

Key Responsibilities:

Each Team Manager is based on a geographical area and you are responsible for managing every aspect of the contract including but not limited to:

• Lead and manage the teams within the business unit(s) to ensure a high level of motivation and co-operation is maintained at all times and support the achievement of business objectives.

• Develop a culture of continuous improvement and drives excellence within the unit to ensure cost-effective improvements in service and productivity.

• Identify and implement or recommend appropriate actions to maintain/improve results.

• Manage team and individual performance ensuring all training and development needs are identified and fulfilled and all disciplinary issues dealt with promptly according to established procedures.

• Liaise with the Operations Support Team to ensure full and effective use is made of resources at all times and business objectives are achieved within budget and in accordance with Circet's policies and procedures.

• Actively promote a positive safety culture

• Monitor and control business unit(s) safety performance to ensure all company and customer safety rules and procedures are applied by staff

• Develop relationships throughout the client's business to maintain customer focus and collaborative approach in delivery of client needs

• Work with the Compliance & Auditing Team to ensure all actions are resolved in a timely manner

Key Accountabilities:

• Manage Daily/Weekly Work

• Providing your team with a stimulating and supportive environment

• Managing all HSEQT standards with your team

• Maintaining and increasing standards of customer service with your team

• Driving team performance

• Controlling the training and development of your staff to achieve high standards

• Setting performance targets for each contract and ensuring these are achieved

• Attending Team Meetings Weekly/Monthly

• Achieving and complying with high standards of Quality/Health & Safety

• Management of HR cases and procedures

• Managing complaints and escalations from Clients and customers

• Dealing with 3rd Party Clients and customers

• Working in an Office environment

• Achieving high standards of stores management