Field Service Engineer - Mechanical

Field Service Engineer - Mechanical Contract Type: Permanent Country: ITALY Location: Parma Your Opportunity: Sidel is looking for a Field Service Engineer (FSE) specialized in Mechanics. The main focus is the following: Perform installation, start‐up, commissioning, and testing of the Sidel equipment supplied to customer sites. Provide technical assistance during and after the warranty period, carry out training and other after-sales services of Sidel’s equipment installed at customer sites. Develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction. Your Mission: Test and evaluate equipment performance at customer sites based on technical, contractual, and safety specifications. Operate on Mechanical systems and HMI for regular activities and troubleshooting as per Standard Operating Procedures. Execute basic electrical work (e.g., cable wiring). Properly handle, check, and transfer equipment non-conformities. Prepare Job Progress Charts and technical reports regarding carried-out activities. Ensure ultimate internal and external customer satisfaction. Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules, and customer rules. Report after-sales opportunities detected on customer sites. Coach junior colleagues on on-site behavior, technical activities, troubleshooting, and reporting deliverables. Report to the ISM for team site activities. Your Profile: Education Qualifications and Language Requirements: Technical professional qualification or Bachelor’s degree in Engineering as a plus. Fluent in English, written and spoken. Other foreign languages as per regional allocation is a plus. Professional Qualifications and Experience: At least 5 years of experience in field activities. Experience in the beverage industry. Consolidated technical background in Mechanics. Knowledge of Sidel Portfolio is a plus. Aseptic knowledge is a plus. Availability to travel (up to 90% in Italy and internationally, mainly Europe). Key Leadership Behaviors: Managing and measuring work. Process management. Problem solving. Action-oriented. Peer relationships. Original job Field Service Engineer - Mechanical posted on GrabJobs. To flag any issues with this job please use the Report Job button on GrabJobs. J-18808-Ljbffr

Location: emilia-romagna, IT

Posted Date: 12/24/2024