Transport Administrator

Sameday Transport Solutions are seeking an experienced and highly organised Transport Administrator to join their small team.

The role is permanent and after the initial training period (in Welwyn Garden City) you will be home-based.

The Transport Administrators responsibilities include:

• Taking calls and emails from suppliers, clients and drivers
• Bookingin and managing deliveries
• Ensuring seamless communication with the client throughout the delivery job.
• A good working knowledge of excel is essential.
• Strong project-management and planning/communication skills plus a good telephone manner and attention to detail are vital.

Key Responsibilities:

• Reviewing customer requirements and suggesting vehicle types and freight charges
• Booking jobs and quotes for clients using approved contractors on Haulage Exchange / Polish Trans Platforms
• Obtaining Export / Import Documents via approved UK / EU brokers
• Ensuring the safe and timely delivery of goods
• Coordinating loading and unloading activities
• Planning daily transportation schedules and assigning drivers
• Liaising with drivers for smooth movement of goods and materials
• Keeping a daily log of all your jobs and ensuring these are updated on a spreadsheet
• Handling any customer complaints and processing the urgent ones to the Senior Management
• To provide effective administrative support
• Assisting the company director in other duties to support with finance.

Requirements & Skills:

• Highly motivated with a proactive attitude
• Strong attention to detail and accuracy when inputting information and checking invoices
• Strong written and verbal communication skills
• Excellent organisational and time-management skills
• Good knowledge of Excel

This role offers an exciting opportunity for individuals who are passionate about logistics and transport, with a chance to contribute to a dynamic team while ensuring smooth and efficient operations. If you thrive in a fast-paced environment and are detail-oriented, we encourage you to apply!

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