Kitchen Manager - Stevenage

We don't need an introduction. You've heard of us before. Legendary Red and white stripes. Clutter filling our restaurants to the brim. A history dating back to 1965 New York City.

Tom Cruise didn't teach himself to flair in Cocktail, we did.

The Long Island ice tea wasn't created on it own, we created it.

Loaded potato skins..? Yep it was us!

This isn't just a job, this is a way of life. This is family. We live and we breathe our TGI Fridays values.

In here we work hard, we want to succeed, we want to progress...and we want to party.

In here, everyday is Friday. A TGI Friday...

Role summary

As the Kitchen Manager, you'll lead our kitchen team, manage inventory and enforce brand standards to ensure an exceptional dining experience for our guests while fostering a supportive and high-performing work environment. You'll work closely with the General Manager to drive sales, maintain brand standards, achieve business objectives and enhance guest satisfaction

Key objectives

Lead and inspire kitchen team performance to meet or exceed targets while maintain TGI Friday's standards and ensure kitchen and store performance aligns with company strategy, emphasising in People, Guest, Sales, Profit, Operations, Health & Safety, and Property.

Responsibilities

• Manage team recruitment, development, and succession planning, ensuring a culture of recognition and career advancement.
• Conduct team meetings to discuss priorities, daily targets ensuring everyone is focused on achieving the day's objectives.
• Set clear performance expectations, provide constructive feedback, and manage poor performance consistently.
• Ensure adherence to brand standards for food quality, appearance, and service, turning dissatisfied guests into returning customers.
• Drive top-line sales through engagement, using our TGI Fridays values to lead your team to success.
• Monitor financial performance closely, exercising cost control measures, and strategies to optimise profits through meticulous planning and informed decision-making whilst simultaneously managing food stock holding, minimising waste, and optimising food margins through effective purchasing and inventory management.
• Oversee all aspects of kitchen operations, and front of house operations when required, ensuring compliance with health and safety regulations. Maintain cleanliness and safety standards, conduct health and safety checks, and ensure proper security procedures.

Qualifications

• Previous experience in a kitchen leadership role.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of kitchen operations, health and safety regulations, and stock management. (You will complete an internal management training programme with TGI Fridays when you first join for your own professional development and to get a full understanding of the Fridays Kitchen).
• Flexibility to work evenings and weekends.

Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today!

Benefits

• Guaranteed 48-hour contract.
• Annual incentive programme.
• Enhanced pension benefits.
• Optional Private Medical Insurance.
• Access to the Aspire Leadership Development Programme.
• Attendance at the Leadership Conference.
• Development programmes that support and fast track career progression.
• Apprenticeship programmes available to all levels.
• Unlimited access to 50% off our food menu for each employee and up to 5 of their family and friends.
• Recognition for great performance aligned to our TGI Fridays Values.
• Great incentives for delivering great results.
• A generous Refer a Friend scheme.
• Wagestream - Track, access and manage your pay at any time.
• Hospitality action membership.
• Reward programmes, long service awards and staff recognition and incentives.

About us

In our Fridays Family, We Celebrate People of All Stripes..

We believe diversity and inclusion are essential ingredients for a successful, happy and thriving environment, which is why we live and breath our TGI Fridays values of Pride, Passion, Personality and Protection.

Through our "Pridays" forum, we have launched an LGBTQ+ charity partnership. We hold Women In Business and Disability forums - open for all to join and be apart of. We are an equal opportunities employer.

That Fridays feeling is freedom, excitement, lightness and acceptance. Uncontrollable laughter. Time to do you. To let go. To truly be yourself. No judgement, no pressure, no worries.

And remember - "No one ever made a difference by being like everyone else." - P.T Barnum

Candidates must be over compulsory school leaving age to apply for this position.