Removals Branch Manager

An international removals company is looking for an experienced Removals Branch Manager to join their team based in South-West London.

As a Removals Branch Manager, you will play a crucial role in managing all aspects of the branch, from staff coordination to financial performance. The ideal candidate will have a strong background in the removals or logistics industry.

Responsibilities:

• Oversee the day-to-day operations of the removals branch, ensuring smooth and efficient delivery of services.
• Manage and lead a team of removal operatives, drivers, and administrative staff.
• Monitor and maintain stock levels, equipment, and vehicle fleet, ensuring they meet operational needs.
• Develop and maintain relationships with removal clients, ensuring high levels of customer satisfaction.
• Manage the removals branch budgets and ensure financial targets are met.
• Organise and schedule jobs, ensuring optimal use of resources and timely delivery.
• Implement and uphold company policies and health and safety regulations.
• Recruit, train, and mentor removals staff, ensuring their ongoing development.
• Handle any customer complaints or issues promptly and professionally.
• Report regularly to senior management on the branch’s performance and key metrics.

Requirements:

• Proven experience in a branch management or similar role within the removals or logistics industry.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent organisational and time-management abilities.
• Sound financial acumen with experience managing budgets and achieving financial targets.
• In-depth knowledge of health and safety regulations within the removals industry.
• Exceptional customer service and communication skills.

Reach out to Alchemy Global Talent Solutions today.